Effective Date: May 16, 2024
At mall-e-c.com, we respect your privacy and your right to control your personal information. This Data Deletion Policy explains how you can request the deletion of your data from our platform.
1. What Data Can Be Deleted
Upon your request, we will delete the following information associated with your account:
- Your profile and account information
- Order history and transaction records (where possible)
- Messages, listings, and posts you’ve created
- Any other personal data stored in our system
Note: Certain data may be retained temporarily to comply with legal or tax obligations, resolve disputes, or enforce our terms.
2. How to Request Data Deletion
You may request data deletion by contacting us via any of the following methods:
- Email: [email protected]
- Messenger: mall-e-c.com Facebook Page
- Account Settings (if available): Visit your profile and select “Delete Account”
Once we receive your request, we will:
- Verify your identity
- Confirm your request
- Delete your data within 7 business days
3. Third-Party Services
If you used third-party services (e.g. Facebook Login), you must also manage your data deletion through those platforms.
For Facebook:
- Visit Facebook App Settings
- Find and remove the mall-e-c.com app
- Submit a deletion request directly via Facebook if needed
4. Children’s Data
We do not knowingly collect data from children under the age of 13. If we discover such data, we will delete it immediately.
5. Questions?
If you have any questions about how your data is handled or deleted, contact us at:
📧 [email protected]
🏢 13 Bayacal St Sabutan Silang 4118 Cavite Philippines